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Architecting Digital Transformation

Bringing 2 decades of Digital Engagement

​Smartphones and tablets have put power in the pockets of billions of global consumers, including your employees, partners and customers. However, mobile is not simply another device for IT to support with a shrunken website or a screen-scraped application.

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Rather, mobile is the visible manifestation of a much broader shift to systems of engagement that marry physical context and digital intelligence to deliver service directly into a person's hand and mindful! We take pride bringing this shift, globally, with brands and companies who look to innovate and transform their front-ends to add business value.

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We have served clients, translating technological ambition into business value, from eCommerce to mCommerce and now Conversational Commerce. 

 

We have transformed ourselves as well. We carry forward both legacy and renewal: continuity and reinvention.  

The Transformation Continuum. Now we are Appsolute Value AI

We don’t replace yesterday — we architect tomorrow.
 

We unlock Agentic Transformation, again, through strategy, integration, and change! As Trusted Advisor we still bring business and IT around the same table, both as partners 'in crime' and as sponsors. But now we reimagine workflows, powered by AI, designed with humans in mind. Where our 'AI buddies' work as Agents, not from task-to-task but towards business goals!

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​In this Gen AI era, we have entered the third wave of digital engagement to drive again wholesale changes to your digital business model, your app design, efficient customer service delivery, and personalized marketing assets.

 

Below client cases have always been the outcome of multi-disciplined and cross-cultural teamwork. We take pride having collaborated with many talented individuals across the globe and industries.

RetailBuddy
Conversational Commerce

Retail powered by conversational AI

Retail operations and customer engagement are often fragmented across channels and systems.

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In collaboration with retail innovators at regions worldwide (Europe, Canada, Latam), we have developed Retail Buddy — a conversational AI agent designed to streamline online service, order support, and customer engagement.

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RetailBuddy helps customers track orders, find products, and receive personalized offers through chat — turning service interactions into conversational commerce opportunities.

 

Watch how RetailBuddy, powered by conversational AI, transforms customer experience (B2C, B2B) from reactive support to proactive, personalized engagement.

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Your RetailBuddy solution is simply integrated with your website and mobile app . Replacing your current chat or FAQ's into a thriving Community.

 

Learn how you can dramatically increase your customer life cycle, conversions and tap into new customer segments

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BankBuddy
Conversational Banking

Designing the Chat-First Bank of Tomorrow

Conversational Banking is redefining how banks and fintechs engage with their customers.

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In collaboration with our AI buddy tech partner across the financial industry, we have developed BankBuddy — an AI-powered digital banking assistant designed to make everyday banking more human, personalized, and accessible.

 

BankBuddy enables WhatsApp Banking, digital wallet onboarding, and personalized upsell and cross-sell conversations — helping customers manage their finances naturally through chat.

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Redefine your banking and financial transactions with our 200+ predefined Use case library. Ready to get a demo on how BankBuddy, powered by conversational AI. ​​

Verzuimbuddy
(Co-Care Buddy)

(NL) Verzuim management verloopt al jaren inefficient voor Arbo diensten en werkgever
 
In samenwerking met verschillende partijen en onze technische partners is de Verzuimbuddy ontwikkelt. Deze AI agent heeft als doel om het verzuim management proces te herontwerpen: Minder fouten, snellere opvolging, compliant met de Wet Poortwachter. 
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Lees hier hoe Verzuimbuddy, powered by conversational AI, minder werkdruk levert en meer regie.
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(EN) Watch here how our Co-Care Buddy, powered by conversational AI developed for the Dutch Occupational Service, reduces workload and reinvent the workflows for absence registration and management.
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Meer weten of onze verzuimbuddy

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Outside-In Innovation for ING

 With workshops en continuous interaction we immerse your organisation in 'Thinking Differently about customers'
and change the management view from

‘inside-out’ to ‘outside-in’.
The iCatalyst program is an customer-driven innovation program which has been setup to build
an innovative culture for the business banking asset based finance sales force, to challenge and collaborate on actual client problem themes.

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Due to risks, the investment approach for innovations should be hedged. To hedge large investments ,the evidence-based framework has been integrated in the iCatalyst program encompassing various steps like:

Painstorming, Empathy Mapping, Idea factory, Design experiments, Evaluate results and Go-to Market Ventures.

Platform as a Service
for ING Lease

Shareways has been setup to create a national network for corporate carsharing. The concept is based to provide ING Lease corporate clients with a new platform-based business model, technologies and an App to create national economies of scales from their automobile assets.

 

Lease companies are gaining new strategic values to reap the benefits of the sharing economy like lower asset costs and sustainability

AI innovation center
Digital Innovations
ING Innovations
Mobile Product management Mobile Commerce

mCommerce Growth
for Canadian Tire

Our signature for Apps growth for Canada's largest Retailer:

- 100% app download growth in year 2015

- After launch mCommerce, 15% of online sales growth in 3 months

- Growth Active Online Monthly Users from

400k (June 2015) to 2M (dec 2015)

- Average Monthly Basket Size Growth: +10%

- Yearly ROI App: 1: 2.3

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Other digital experiences delivered with awesome teams: 

- Catch App : Fishing social platform

- WoW VR app: build your own backyard/patio in virtual reality

- WoW Guide : AR

 

National TV campaign: 

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New Experience App
for Babies R Us

 

Revamping both Toys R Us and Baby R Us App; Mobile Strategy, Mobile Roadmap incl;

- New Product Proposition, new Experience Design

- Engineering TRU app onto new middleware - AWS

- Global App Integration Framework to scale other TRU markets

- Delivering new digital experiences, e.g. visual search

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Mobile App product manager
Mobile App Loyalty case studies

App Loyalty Program
for Shoppers Drug Mart

Canada's largest loyalty program and new mobile shopping experience have been bundled and implemented in the new SDM app on IOS and Android.

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